Refund Policy

If you are not completely satisfied with your purchase, we accept returns and issue refunds under the following conditions:

  • Return requests must be made within 7 days from the date you receive your order.

  • Items must be returned in the same condition as received — unused, with all original tags attached, and in the original packaging.

  • Certain items, including personalized products, perishable goods, and sale items, may not be eligible for return or refund.

To initiate a return, please contact us at the email address provided on our website, including your order number and a detailed description of the issue.

Once we receive your returned item, we will inspect it and notify you of the approval status of your refund.
If approved, the refund will be processed and automatically credited to your original payment method within approximately 5–10 business days, depending on your bank’s processing times.

Please note:

  • Original shipping costs are non-refundable.

  • Return shipping fees are the customer’s responsibility, unless otherwise specified.

We reserve the right to refuse any return that does not meet the conditions outlined above.

For any further information or clarification, please do not hesitate to contact us directly.

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